Disclaimer

1. General Information

This Disclaimer explains the responsibilities that Qubicex ("Qubicex", "we", "us" or "our") accepts towards users of the Qubicex platform, website and related services (the "Platform"), and the responsibilities that remain with you as a user. It should be read together with our Terms of Service, Privacy Policy and User Conduct Code.

We publish information on the Platform in good faith and take reasonable care to keep it accurate and up to date. If we become aware that information on the Platform is inaccurate, we will correct it promptly.

2. No Financial Advice

Content on the Platform, including market data, articles, announcements and tutorials, is general information. It is not financial, investment, legal or tax advice and does not take your personal circumstances into account. Before making financial decisions, you should consider your own situation and, where appropriate, consult a qualified independent adviser.

3. Digital Asset Risks

Digital assets are volatile. The market value of any cryptocurrency you hold can rise or fall significantly in a short time, and you should only use funds you can afford to have tied up or to lose. Relevant risks include:

• Market volatility affecting the value of digital assets
• Changes in laws or regulations affecting digital assets in your country
• Delays or failures on public blockchain networks, which are outside our control
• Phishing, malware and other attacks targeting your own devices or accounts

4. Our Responsibilities

Qubicex accepts responsibility for the parts of the service that are within our control. In particular, we will:

• Protect the assets credited to your account using appropriate technical and organisational security measures
• Credit confirmed deposits to your account and process approved withdrawals accurately and without undue delay
• Keep accurate records of your balances and transactions, and correct any error in your account as soon as we become aware of it
• Honour the balances shown in your account in accordance with our Terms of Service
• Notify you without undue delay if a security incident affects your account or personal data
• Explain, where the law allows, the reason for any delay, restriction or refusal of a transaction or account action

Where you suffer a loss caused by our error, a failure of systems within our control, our negligence, wilful misconduct or fraud, or a breach of our security, Qubicex is responsible for that loss in accordance with Section 7 below.

5. Your Responsibilities

Some parts of using the Platform are within your control, and you are responsible for them:

• Account security: keeping your password, login verification codes, email account and devices secure, and not sharing them with anyone. Qubicex staff will never ask for your password or verification codes.
• Withdrawal details: checking that the wallet address and network you enter are correct. Blockchain transfers sent to a wrong address or network generally cannot be reversed. Qubicex is not responsible for such losses unless they were caused by our error.
• Your decisions: the decisions you make about depositing, trading, using platform features and withdrawing.
• Legal compliance: making sure that your use of the Platform is lawful where you live.
• Taxes: determining, reporting and paying any taxes that apply to your transactions.
• Reporting problems: telling us promptly about any unauthorised activity or error you notice in your account.

6. Service Availability

We work to keep the Platform available and secure, and where possible we announce scheduled maintenance in advance. The Platform may occasionally be unavailable because of maintenance, upgrades or events outside our reasonable control, such as blockchain network congestion, failures of third-party infrastructure, or natural disasters. If an interruption within our control causes an error in your account, we will correct it.

7. Limitation of Liability

Nothing in this Disclaimer or our Terms limits or excludes our liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be limited or excluded by law.

Subject to the paragraph above, Qubicex is not liable for:

• Changes in the market value of digital assets
• Losses caused by your failure to keep your account credentials and devices secure, or by information you entered incorrectly
• Losses caused by events outside our reasonable control, including failures of public blockchain networks
• Indirect or consequential losses, such as loss of opportunity, that were not reasonably foreseeable

8. Third-Party Services and Links

We use carefully selected third-party providers, such as payment processors, to deliver parts of our service, and we remain responsible to you for the services we provide through them. If a problem with a provider affects your account, we will work with that provider to resolve it.

The Platform may also link to independent third-party websites. We do not control those websites and are not responsible for their content or practices, so please read their own terms and privacy policies.

9. Taxes

The tax treatment of digital assets varies by country and can change. Qubicex does not provide tax advice. On request, we will provide records of your transactions on the Platform to help you meet your tax obligations.

10. Changes to This Disclaimer

We may update this Disclaimer from time to time. We will update the "Last Updated" date when we do, and we will notify you by email or through the Platform at least 14 days before any material change takes effect, unless a faster change is required by law.

11. Questions and Complaints

If you have a question about this Disclaimer, or a complaint about our service, please contact us. We will acknowledge your message, investigate it fairly and respond to you in a timely manner.

Email: legal@qubicex.com